Privacy Policy

1. Who We Are

House of Haliya LLC is a small independent handmade jewelry brand organized under the laws of the State of California, United States. We operate our online store at house-of-haliya.myshopify.com and through our website. You may contact us with any privacy-related inquiries at houseofhaliya@gmail.com.

2. Information We Collect

We collect the following categories of personal information:

• Identity Information: Your name
• Contact Information: Email address, phone number
• Shipping Information: Delivery address, city, province or state, postal code, country
• Payment Information: Credit or debit card details — collected and processed exclusively by Shopify. We do not receive, store, or have access to your full payment card information.
• Technical Data: IP address, browser type and version, time zone, operating system, pages visited, referring URLs, and time spent on the Site — collected automatically via cookies and similar technologies
• Communications: The content of any messages you send us via email or social media

We do not knowingly collect sensitive personal information such as government-issued identification numbers, biometric data, or health information.

3. How We Collect Your Information

We collect information through:

• Direct interactions — when you place an order, create an account, contact us, or subscribe to communications
• Automated technologies — cookies, server logs, and similar tracking tools when you visit our Site
• Third-party platforms — when you interact with us on social media or via Shopify's checkout system

4. How We Use Your Information

We use your personal information for the following purposes:

• To process, fulfill, and communicate updates about your orders
• To respond to your inquiries and provide customer support
• To send marketing and promotional communications, where you have consented — you may opt out at any time
• To operate, maintain, and improve our website and services
• To detect, investigate, and prevent fraudulent or unauthorized activity
• To comply with applicable legal and regulatory obligations

We will only use your personal information for the purposes for which it was collected, unless we reasonably determine that we need to use it for a compatible purpose and notify you accordingly.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Shopify Inc.: Our e-commerce platform processes orders, payments, and customer accounts. Shopify acts as a data processor on our behalf. Their privacy policy is available at shopify.com/legal/privacy.
• Shipping and Logistics Providers: Your name and delivery address are shared with courier or postal services solely for the purpose of delivering your order.
• Legal and Regulatory Authorities: We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified via the email address associated with your account.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies. A cookie is a small text file placed on your device that helps us recognize you and enhance your experience. The types of cookies we use include:

• Strictly Necessary Cookies: Required for the Site to function. Without these, services you have requested cannot be provided.
• Performance and Analytics Cookies: Help us understand how visitors use the Site so we can improve it.
• Third-Party Cookies: Set by external services we use, including Shopify (checkout and cart functionality), Google Fonts (typography rendering), and Bootstrap Icons (interface icons). These providers may set their own cookies subject to their respective privacy policies.

You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site. You will not be able to opt out of strictly necessary cookies while using the Site.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. All payment information is encrypted and handled exclusively through Shopify's PCI-DSS compliant systems.

Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected individuals as required by applicable law.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including for the duration of our business relationship and as required to comply with legal, accounting, or reporting obligations. When personal information is no longer required, it will be securely deleted or anonymized.

9. Your Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) (Cal. Civ. Code § 1798.100 et seq.), including:

• Right to Know: To request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purposes for collection, and the categories of third parties with whom it is shared
• Right to Delete: To request deletion of personal information we have collected from you, subject to certain exceptions
• Right to Correct: To request correction of inaccurate personal information we maintain about you
• Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising
• Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined under the CPRA
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, please submit a verifiable consumer request to us at houseofhaliya@gmail.com. We will respond within 45 days as required by law, with the possibility of a single 45-day extension where reasonably necessary. Please note that certain rights may be subject to limitations depending on the legal basis for processing and applicable exemptions.

All users, regardless of location, may also request access to, correction of, or deletion of their personal information by contacting us directly.

10. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately at houseofhaliya@gmail.com.

11. Third-Party Websites

Our Site may contain links to third-party websites, including our social media profiles on Facebook and Instagram. We have no control over the content, privacy practices, or policies of these websites and accept no responsibility for them. We encourage you to read the privacy policies of any third-party website you visit.

12. Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this Policy periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Policy. Where required by law, we will notify you of material changes by email or through a prominent notice on the Site.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

House of Haliya LLC
California, United States
Email: houseofhaliya@gmail.com

California residents with unresolved privacy concerns may contact the California Attorney General's Office at oag.ca.gov/privacy.